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dani asso's Avatar

dani asso

05 Nov, 2017 11:15 AM

However, there is a difference between the users of the play store and those indicated by AirBop. Play Store tells me 831 active users who have the app installed right now, while your service, as always, many more than 936. How come? Thank you.

  1. Support Staff 1 Posted by Darryl Hnatiuk on 06 Nov, 2017 02:09 PM

    Darryl Hnatiuk's Avatar

    Hi,

    There will be a difference between the statistics given how GCM works. See the following articles for details:

    http://support.airbop.com/kb/faq/how-does-gcm-handle-app-uninstalls
    http://support.airbop.com/kb/faq/how-does-google-cloud-messaging-work

    In addition, I believe that the statistic you're looking at in Google Play doesn't encompass all installs, but rather only ones that have been "active" during a specific period of time. See their help link next to the item you're looking at for it's description.

    Darryl

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