Sir Please help me URJENT

thashri ssf's Avatar

thashri ssf

06 Dec, 2016 07:07 PM

sir i had registered my device on airbob and it shows 1 registered device, that is ok , but stil i am not recieving notification in my phone why ???

  1. 1 Posted by Darryl Hnatiuk on 06 Dec, 2016 08:38 PM

    Darryl Hnatiuk's Avatar

    Hi,

    What you should do is first clear out all registrations to start fresh. So do the following:

    1. Uninstall the app from your device.
    2. Send messages until you get a failure indicating that the device has been removed from AirBop and GCM. Send a few to make sure until you can't send anymore.
    3. Install your app again on your device and run it. At that point it should indicate it registered again.
    4. Try sending a message again and keep an eye on your device (make sure it's active and not sleeping). Also look at the message result to see if an error occurred.

    Darryl

  2. 2 Posted by thashri ssf on 07 Dec, 2016 06:26 PM

    thashri ssf's Avatar

    I uninstalled and installed then it shows 2 registered ,again unnstalled
    and installed ,them 3 shows, after uninstalling app and trying to send
    message it shows sent ,how pls help me ,it shows success 0 , failure
    3,total 3

  3. 3 Posted by Darryl Hnatiuk on 07 Dec, 2016 06:36 PM

    Darryl Hnatiuk's Avatar

    The state that you want to get to is that you have no registered devices for the app. So you don't want to reinstall until you get to that state. You want to uninstall everything, then send messages until the devices have been removed based on the notification from GCM.

    This article describes how GCM handles uninstalls related to AirBop:

    http://support.airbop.com/kb/faq/how-does-gcm-handle-app-uninstalls

    Darryl

  4. 4 Posted by thashri ssf on 07 Dec, 2016 07:53 PM

    thashri ssf's Avatar

    Is legacy server key found in firebase is api key

  5. 5 Posted by thashri ssf on 07 Dec, 2016 07:58 PM

    thashri ssf's Avatar

    Which one is api

  6. 6 Posted by Darryl Hnatiuk on 07 Dec, 2016 08:23 PM

    Darryl Hnatiuk's Avatar

    It will be the "Legacy Server key" value you want in the Firebase console, and the "Sender ID" next to it. Both of those values are on the Cloud Messaging tab of the project's settings.

    Where is that screenshot that you supplied taken from? It doesn't look like it's from the Firebase console.

  7. 7 Posted by Darryl Hnatiuk on 07 Dec, 2016 08:27 PM

    Darryl Hnatiuk's Avatar

    I've also updated that article so that it refers to "Legacy Server Key" now (not sure when they changed that).

  8. 8 Posted by thashri ssf on 08 Dec, 2016 10:13 AM

    thashri ssf's Avatar

    It is from Google api console

  9. 9 Posted by Darryl Hnatiuk on 08 Dec, 2016 02:13 PM

    Darryl Hnatiuk's Avatar

    Hi,

    I'd suggest using the Firebase Console instead, however to answer your question about the image, the second one ("Browser key") would be the one that you wanted, not the other 3.

    Darryl

  10. 10 Posted by thashri ssf on 08 Dec, 2016 02:31 PM

    thashri ssf's Avatar

    K i did all steps mentioned above and previous one still message is not
    displaes

  11. 11 Posted by Darryl Hnatiuk on 08 Dec, 2016 02:57 PM

    Darryl Hnatiuk's Avatar

    Hi,

    At this point it's too difficult to tell where things are at. So what I'd suggest is starting from scratch. So delete your AirBop project, the project you're currently using for GCM, and uninstall your app from your device. Then follow the instructions in the following article.

    http://support.andromo.com/kb/common-questions/airbop-push-message-...

    Once done and updated/built your app on Andromo, attach the app to this ticket and I'll install it. Once you see my registration, you can try sending a message and I'll let you know if I receive it.

    Darryl

  12. Colin Adams closed this discussion on 23 Jul, 2017 05:40 PM.

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