Push notification error

ANGELOS CHANOU's Avatar

ANGELOS CHANOU

03 Aug, 2018 06:15 PM

I install my new app in 2 devices but tour dashboard report 0 devices. Of course no push notification is working. I did all right (andromo, airbop, google firebase). Also in my app setting the notification is greyscaled. thank you

  1. Support Staff 1 Posted by Darryl Hnatiuk on 03 Aug, 2018 06:27 PM

    Darryl Hnatiuk's Avatar

    Hi,

    Given that the notification setting is greyed out for you, that would indicate you're located within the EU. AirBop is disabled in Andromo apps for EU users related to GDPR. Further information can be found in the following blog post:

    https://blog.andromo.com/2018/creating-gdpr-compliant-apps-with-and...

    Darryl

  2. 2 Posted by ANGELOS CHANOU on 03 Aug, 2018 06:44 PM

    ANGELOS CHANOU's Avatar

    This is a wrong approach to GDPR. Thank you anyway

  3. Darryl Hnatiuk closed this discussion on 03 Aug, 2018 06:45 PM.

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