Messages are failing

Anosis Anosis's Avatar

Anosis Anosis

30 Oct, 2017 10:36 AM

Tryiing out to push a message with the use of Andromo. It says that it's been sent but everytime it fails to deliver the message. Any settings i need to make? Thank you

  1. Support Staff 1 Posted by Darryl Hnatiuk on 30 Oct, 2017 01:40 PM

    Darryl Hnatiuk's Avatar

    Hi,

    The last message that you sent returned 2 failures and 0 successes. The one prior to that returned 1 failure and 0 success. For information on testing, please see the following KB section:

    http://support.andromo.com/kb/common-questions/airbop-push-message-...

    Darryl

  2. 2 Posted by Anosis Anosis on 30 Oct, 2017 03:59 PM

    Anosis Anosis's Avatar

    Hi,
    Thank you for your response,
     Do i need to create a firebase project? if not, i see nothing wrong in the format of the message or the device to not receive the notification. Every message i send, just fails. Anything else in mind?

  3. Support Staff 3 Posted by Darryl Hnatiuk on 30 Oct, 2017 04:37 PM

    Darryl Hnatiuk's Avatar

    Hi,

    Well, GCM is no longer available in the Google Cloud Console for new projects, so if you created a new project in the API Console, then yes you would need to create a Firebase project because they no longer have GCM as an option. If you were using an existing Google API project that still contained GCM as an option, you may have created your keys incorrectly. The old article is available at the following URL:

    http://support.andromo.com/kb/common-questions/setting-up-airbop-on...

    That being said, I'd suggest you create a Firebase project for use with notifications.

    Darryl

  4. 4 Posted by Anosis Anosis on 31 Oct, 2017 10:22 AM

    Anosis Anosis's Avatar

    Thank you very much!
    I will try that :)

  5. Darryl Hnatiuk closed this discussion on 31 Oct, 2017 12:39 PM.

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