not receiving messages

redeemed exploits's Avatar

redeemed exploits

21 Aug, 2017 11:12 AM

hello!
i have sent messages twice, it will show sent but i don't receive it in the app

  1. Support Staff 1 Posted by Darryl Hnatiuk on 21 Aug, 2017 01:46 PM

    Darryl Hnatiuk's Avatar

    Hi,

    Assuming you've followed all of the instructions in the following article for setting up your IDs, enabled AirBop in your Andromo app, built, installed and run your app on your device (to register the device with AirBop, then I'd suggest doing the following:

    Go to the options menu in your app and select "Settings". Then tap the "Enable Notifications" option to disable it, wait about 10 seconds, then tap it again to re-enable it. Leave that screen and try sending a message again.

    Article about configuring AirBop notifications in Andromo:
    http://support.andromo.com/kb/common-questions/airbop-push-message-...

    Darryl

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