Problem in airbop

mon73 moon's Avatar

mon73 moon

29 May, 2016 06:37 PM

Hello
Can you help me, for example, to watch a video of how to work on your site so far, because I did not know the way and did not succeed with me ..

Thank you

  1. Support Staff 1 Posted by Darryl Hnatiuk on 30 May, 2016 12:29 PM

    Darryl Hnatiuk's Avatar

    Hi,

    It appears that you're using AirBop with Andromo. Please read the following articles for setting up your projects:

    http://support.andromo.com/kb/common-questions/airbop-push-message-...
    http://support.andromo.com/kb/common-questions/setting-up-airbop-on...

    Darryl

  2. 2 Posted by mon73 moon on 25 Aug, 2016 11:08 AM

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    Sir, can you provide me a video that explains it?

  3. Support Staff 3 Posted by Darryl Hnatiuk on 25 Aug, 2016 12:15 PM

    Darryl Hnatiuk's Avatar

    Hi,

    I'm sorry but we do not have any video tutorials for that, only the articles I previously pointed to.

    Darryl

  4. 4 Posted by mon73 moon on 25 Aug, 2016 12:40 PM

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    Sir can you help me via Facebook to solve a problem airbop

  5. Support Staff 5 Posted by Darryl Hnatiuk on 25 Aug, 2016 01:12 PM

    Darryl Hnatiuk's Avatar

    Hi,

    We can only answer questions through this online ticket system. If you provide the steps you have taken so far in detail related to the articles I provided, and where you're stuck, we can try to assist.

    Darryl

  6. 6 Posted by mon73 moon on 25 Aug, 2016 01:23 PM

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    Sir how can I get a Google API Key, can you give me the steps?

  7. Support Staff 7 Posted by Darryl Hnatiuk on 25 Aug, 2016 01:33 PM

    Darryl Hnatiuk's Avatar

    I've already provided you with the steps which are in the article:

    http://support.andromo.com/kb/common-questions/setting-up-airbop-on...

  8. 8 Posted by mon73 moon on 25 Aug, 2016 01:44 PM

    mon73 moon's Avatar

    But Sir I didn't find such a page, it may be an old explanation, right?

  9. Support Staff 9 Posted by Darryl Hnatiuk on 25 Aug, 2016 02:05 PM

    Darryl Hnatiuk's Avatar

    What "page" are you referring to? While their interface may have changed slightly, the URL to the site is still correct (https://cloud.google.com/console), and the general instructions are still valid. Please be specific in your questions. The Google Cloud Console also has a help menu containing information about their interface which you may want to look at if you're having trouble.

  10. 10 Posted by mon73 moon on 25 Aug, 2016 04:36 PM

    mon73 moon's Avatar

    Sir please can you explain to a video, it would be beneficial to all. Please

  11. 11 Posted by mon73 moon on 26 Aug, 2016 09:04 AM

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    Sir I'm having this problem: (Error 401: GCM authentication error)
    Possible solution?

  12. Support Staff 12 Posted by Darryl Hnatiuk on 26 Aug, 2016 12:31 PM

    Darryl Hnatiuk's Avatar

    Hi,

    It sounds like you have not generated your keys correctly at Google, or have not enabled the GCM cloud service there.

    Please follow this information:
    http://support.andromo.com/kb/common-questions/setting-up-airbop-on...

    Make sure you are generating a 'Browser Key', and not anything else. Also, make certain that there is nothing entered in the "Allowed Referrers (web sites)" box.

    I'd recommend you regenerate all of your keys to make sure they are correct. If they are not, Google will deny your GCM request.

    Darryl

  13. 13 Posted by mon73 moon on 26 Aug, 2016 09:05 PM

    mon73 moon's Avatar

    thanks sir

  14. Darryl Hnatiuk closed this discussion on 29 Aug, 2016 12:21 PM.

  15. Darryl Hnatiuk re-opened this discussion on 31 Aug, 2016 06:38 PM

  16. Support Staff 14 Posted by Darryl Hnatiuk on 31 Aug, 2016 06:38 PM

    Darryl Hnatiuk's Avatar

    Hi,

    We've updated our Andromo article so that it provides the current instructions for AirBop's usage in Andromo:

    http://support.andromo.com/kb/common-questions/airbop-push-message-...

    So give those a try.

    Darryl

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